Oh no! Changed your mind about the product? No worries. Returning a product at Natural High is easy! You have 30 days to return the goods. Do you want to exchange? Just send the items back and place a new order.
To make the return succeed, just take the following steps:
1. Get yourself a copy of the return note. Fill in the blanks and voilà, just two easy steps left.
2. Repack the product(s). Make sure you don’t forget to include the return note. Seal that bad boy up. And voilà again.
3. Adress the package to the following address:
Surfshop Natural High
3253 MA Ouddorp
In case you missed the return note in the first step, download it here.
Once the cash has been deposited back into your wallet, you'll be notified.
Terms & Conditions of our return policy:
- The product of return has to be unused and has to be packed in the way you have received it.
- Productlabels need to be attached on the products.
- Any return has to be equipped with this return note.
- In case of warranty, first send an email to firstname.lastname@example.org that includes ordernumber + a clear picture of the defect.
- When returning a product, shippingcosts are for the customer.
- In case of warranty the shipping is on our bill.