FAQs – Natural High Surfshop

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FAQs

Hey there! 

It came to my understanding you needed some frequently asked questions to be answered. 

Here are some of the questions we get asked all the time!

- Is kitesurfing cool?
Yes

- Can I trade in my old gear for used gear? 
No, you can only trade in your old gear for discounts on new equipment. Of course you'll get a great deal! 

-Till what time are you guys open?
We're open everyday from 09:30 to 17:30. 
Ouddorp Duin is closed on Mondays and Tuesdays.

- Can I get a better deal when I buy a complete set?
We'll make you a deal you can't refuse.

- Is there a physical store?
Yes, It's located at the Brouwersdam 22
and Old Village Dunes (Westerweg 26)

- Can I return my products? 
For sure, check our return policy here

- Where can you ship your products to?
We ship our products all over the world, and even further. Ever heard of the silver surfer? For more info check our shipment page here

- Can I test Foils?
I don't know, can you? We're only giving foils to kiters which know how to work with them. Foils are pretty fragile, and we rather not give it to Jan Alleman (dutch expression, look it up).
Not to worry though, we give great foil clinics you could join! Check our website for more info. 

You might have some more creative or personal questions, not to worry. You can always reach us by mail or phone. Just hit that support button on your right!

We even give relationship advice. 

 

 

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